Helping your customers do more of what they want to do

Lifestyle, or concierge services, are becoming an increasing popular sector of our business. Once your clients experience our tailored concierge offerings they'll find it hard to live without them.


Our superior lifestyle management services are one of life's little luxuries, designed to help your customers maintain a work-life balance that lets them do more of what they want to and less of what they have to.


Our experienced concierge agents carry out useful (and often time-consuming) tasks that range from organising tickets for a hard-to-see West End show, booking a quiet table in a busy restaurant, and delivering flowers or gifts, to sourcing emergency child care, health information and psychological support.


You can choose from a range of services that can be administered on your behalf, tailor-made to meet the needs of your customer base. AXA Assistance lifestyle services add value and assist in customer retention for organisations such as credit and affinity card companies, banks, mobile phone companies, membership organisations, insurance companies and luxury brands.


With universal appeal and high perceived value, our up-market lifestyle services provide you with a beneficial point-of-difference in a competitive market that significantly enhances your brand appeal.