Engaging with our people
At AXA Assistance we spend a lot of time and resources developing our staff's skills and knowledge. We work hard to retain our people in an industry where staff turnover is traditionally high.
We are committed to encouraging our employees to express their views about the company, its business and their employment, both formally and informally.
We hold company-wide briefings twice a year to keep all our employees up to date with company strategy, development and successes.
We also carry out an annual in-house survey, Scope, which encourages all of the global AXA Group’s 214,000 staff to express their views about their employer in total confidentiality. Scope, and the feedback sessions that follow it every year, are procedures that underpin our corporate strategy; highlight common priorities; provide valuable insights at every level; and help the company set global objectives.
The Employee Forum
The Employee Forum provides a regular opportunity for nominated employee representatives from all departments to talk directly and candidly to the CEO, deputy CEO and Ireland's general manager. They discuss how the business is performing across the group, AXA Assistance's performance in the UK & Ireland, and the opportunities and challenges that face the company the future.
The forum is also to used to raise and resolve key employee's issues. We are committed to listening to our employee questions and concerns about the business and their working environment.
